4.1 About FA ÀURELLE
FA ÀURELLE is a premium hair-care brand offering hair-care products, including FA ÀURELLE Premium Hair Serum.
The products and information available on this website are intended for personal use unless otherwise stated.
4.2 Website Usage
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities;
- Attempt to gain unauthorized access to the website or its systems;
- Copy, reproduce, modify, or distribute website content without permission;
- Interfere with the operation or security of the website;
- Submit false, misleading, or fraudulent information.
4.3 Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on the website are accurate.
However, minor differences in product packaging, colour, appearance, or imagery may occur due to photography, screen settings, packaging updates, or manufacturing variations.
4.4 Hair-Care Product Disclaimer
FA ÀURELLE Premium Hair Serum is a cosmetic hair-care product intended to support hair care and appearance.
Individual results may vary depending on factors such as hair type, scalp condition, routine, lifestyle, environmental factors, and consistent product use.
Product information provided on this website should not be interpreted as medical advice, diagnosis, or treatment.
Customers should carefully read the product instructions, ingredients, warnings, and usage directions before use.
If irritation or an adverse reaction occurs, discontinue use and seek appropriate professional advice.
4.5 Pricing
All product prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing, product information, or promotional errors.
If an order has been placed at an incorrect price due to a technical or human error, FA ÀURELLE reserves the right to cancel the order and issue an appropriate refund.
4.6 Orders
Placing an order on the website constitutes an offer to purchase the selected product.
FA ÀURELLE reserves the right to accept, reject, or cancel an order in circumstances including:
- Product unavailability;
- Pricing or listing errors;
- Payment issues;
- Suspected fraudulent activity;
- Incorrect customer information;
- Delivery limitations; or
- Other legitimate operational reasons.
If an order is cancelled by FA ÀURELLE after payment has been received, the applicable refund will be initiated.
4.7 Payments
Payments are processed through available payment methods and payment service providers displayed at checkout.
Customers agree to provide accurate billing and payment information.
FA ÀURELLE does not store sensitive payment information such as complete card details unless required and permitted through authorized payment-processing systems.
4.8 Intellectual Property
All content available on the FA ÀURELLE website, including but not limited to:
- Brand name and logo
- Product names
- Product photography
- Videos
- Graphics
- Text
- Designs
- Website layout
- Marketing content
is owned by or licensed to FA ÀURELLE and is protected under applicable intellectual-property laws.
No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.
4.9 User Reviews & Content
If you submit reviews, testimonials, photographs, videos, or other content to FA ÀURELLE, you represent that you have the right to provide such content.
By submitting content, you grant FA ÀURELLE permission to use, reproduce, display, and publish that content for legitimate marketing and promotional purposes, subject to applicable law.
4.10 Third-Party Links
The website may contain links to third-party websites or services.
FA ÀURELLE is not responsible for the availability, content, privacy practices, or policies of third-party websites.
4.11 Limitation of Liability
To the extent permitted by applicable law, FA ÀURELLE shall not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.
Nothing in these Terms & Conditions shall exclude or limit any rights or remedies that cannot legally be excluded under applicable law.
4.12 Privacy
Your use of the website is also subject to our Privacy Policy.
We may collect and process information necessary to process orders, provide customer support, communicate with customers, and improve our services, in accordance with applicable law.
4.13 Changes to Terms
FA ÀURELLE reserves the right to update or modify these Terms & Conditions from time to time.
Any updated version will be published on this website with the revised effective date.
4.14 Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts in India, subject to applicable law.
4.15 Contact Us
For questions, complaints, cancellations, returns, replacements, or other customer-support matters, please contact:
FA ÀURELLE
Email: support@faaurelle.com